Privacy policy

Last updated: May 9, 2026

TD commerce ("we," "us," "our") operates ct-ecom.com (the "Site") and provides video courses and coaching services. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

Information you provide:

  • Name, email address, billing address, phone number
  • Payment information (processed securely by Stripe — we do not store full card numbers)
  • Account credentials and Discord username (for coaching members)
  • Information shared during 1-on-1 coaching calls and in our community
  • Customer service communications

Information collected automatically:

  • IP address, browser type, device information
  • Pages visited, time spent on the Site, referral source
  • Cookies and similar tracking technologies
  • Course progress and engagement data (which lessons completed, time spent)

How We Use Your Information

We use your information to:

  • Deliver courses, coaching sessions, and community access
  • Process payments and send order confirmations
  • Send marketing emails (only with your consent — unsubscribe any time)
  • Improve our content, programs, and customer experience
  • Provide customer support
  • Prevent fraud and comply with legal obligations

Coaching Confidentiality

Information shared during 1-on-1 coaching sessions is treated as confidential and is not shared outside our coaching team, except as required by law or with your explicit permission. We do not record sessions without your prior consent.

Sharing Your Information

We do not sell your personal information. We share information only with:

  • Stripe — payment processing
  • Shopify — e-commerce platform hosting
  • Discord — community access (governed by Discord's own privacy policy)
  • Email service providers — for order confirmations and marketing
  • Course hosting platform — to deliver video content
  • Legal authorities — when required by law

Cookies and Tracking

We use cookies to remember your cart, keep you logged in, analyze traffic, and improve user experience. You can disable cookies in your browser settings, though some features may not work properly. We may use Google Analytics or similar tools to understand site usage.

Your Rights

EU/UK customers (GDPR): You have the right to access, rectify, erase, restrict processing, object to processing, and request data portability. The legal basis for processing is the performance of our contract with you, your consent (for marketing), and our legitimate interests in improving our services.

California residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, correct inaccurate information, and opt out of any "sale" or "sharing" of personal information (we do not sell personal information).

To exercise any rights, email nexterashopifystore@gmail.com. We will respond within 30 days.

Data Retention

We retain your information for as long as needed to deliver services, comply with legal obligations, resolve disputes, and enforce our agreements. Order and tax records are kept for 7 years. Coaching session notes are retained for the duration of your program plus 2 years, unless you request earlier deletion.

Security

We use industry-standard security measures including SSL encryption and secure payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

CT Ecom LLC is based in the United States. If you are accessing our Site from outside the US, your information will be transferred to and processed in the United States. We rely on appropriate safeguards (such as Standard Contractual Clauses) for transfers from the EU/UK to the US.

Children's Privacy

Our Site and services are not intended for anyone under 18. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date will reflect the most recent changes.

Contact

 

Business Information
TD Commerce

Dunanstraat 817, 2713TG
Den Haag, Nederland

nexterashopifystore@gmail.com